Refund Policy

At Perfect Place Set, customer satisfaction is very important to us. We want you to feel confident when purchasing from perfectplaceset.com, and we aim to make our refund and return process clear, fair, and straightforward.

Please review the information below carefully before making a purchase, as it outlines how refunds and returns are handled.

Eligibility for Returns

Items purchased from perfectplaceset.com may be eligible for return provided they meet the conditions outlined in this policy. To qualify for a return, items must be unused, in their original condition, and returned with all original packaging and components included. Products showing signs of use, wear, or alteration may not be accepted.

Certain items may be excluded from return eligibility due to hygiene, customization, or limited-edition status. These exclusions are clearly noted on the relevant product pages on perfectplaceset.com.

Return Authorization

All returns must be authorized before being sent back. Unauthorized returns may not be accepted. Once a return request is approved, further instructions will be provided to ensure the process is completed correctly.

Please ensure that all returned items are packaged securely to avoid damage during transit. Perfect Place Set cannot be held responsible for items that are damaged or lost while being returned.

Condition of Returned Items

Returned items are inspected upon arrival. To be eligible for a refund, items must be received in their original condition, including original packaging, labels, and any accessories included with the purchase. Items that do not meet these requirements may be returned to the customer or deemed ineligible for a refund.

We reserve the right to refuse returns that do not comply with this policy.

Refund Process

Once a return has been received and inspected, you will be notified of the outcome. If approved, refunds will be processed to the original method of payment used at checkout on perfectplaceset.com.

Please note that refunds are issued only after the returned items have been reviewed and approved. Processing times may vary depending on the payment provider.

Exchanges

At this time, Perfect Place Set does not offer direct exchanges. If you wish to receive a different item, we recommend placing a new order through perfectplaceset.com once your return has been approved.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please submit a request through the support resources available on perfectplaceset.com. Claims should be made promptly so we can review the issue and determine the appropriate resolution.

Items reported as damaged after use or normal wear may not qualify for replacement or refund.

Sale and Promotional Items

Items purchased during promotions or sales may be subject to different return conditions. Any applicable limitations will be clearly stated on perfectplaceset.com at the time of purchase.

Policy Updates

Perfect Place Set reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on perfectplaceset.com, and continued use of the website constitutes acceptance of the updated policy.